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        1 - Phenomenological approach in tourism studies
        Saeed Shariati
        Tourism studies globally, and specifically in Iran have been mainly based on positivistic approach and quantitative techniques. Adopting new insight, perception and definitions in the field of tourism based on the idea that people have their own feelings, values and ins More
        Tourism studies globally, and specifically in Iran have been mainly based on positivistic approach and quantitative techniques. Adopting new insight, perception and definitions in the field of tourism based on the idea that people have their own feelings, values and insight (personal) toward surrounding phenomena and that they can make a precise presentation of them, necessitates taking qualitative and interpretive approach in tourism studies. Phenomenology with the emphasis on humanistic and experimental dimension of tourism, provides researchers the opportunity to look at tourism from those who are experiencing it; tourists’ point of view. This article reviews some highly referenced papers in order to show how phenomenology, specifically in hermeneutic, interprets tourists’ experience and that how social science researchers can apply phenomenology to their tourism studies. Manuscript profile
      • Open Access Article

        2 - Bibliometric Analysis, Tourism Experience, Computational Literature Review, Co-occurrence Network, Co-authorship Network
        leila ilchi mesbah seivandian amir salar vanaki
        This study set out to investigate the trend of studies conducted on tourist experience using bibliometric analysis. To this end, the study analyzed 2683 articles published in the Web of Science database from 1980 to 2020 using the VOS Viewer software to visualize and an More
        This study set out to investigate the trend of studies conducted on tourist experience using bibliometric analysis. To this end, the study analyzed 2683 articles published in the Web of Science database from 1980 to 2020 using the VOS Viewer software to visualize and analyze the results. In this regard, two analysis levels were considered. At the first level, the publication trend and the impact factor of authors, journals, and articles were examined. At the second level, the structure of the co-occurrence network of keywords and the co-authorship network of authors, institutions, and countries were analyzed. The findings of the study indicated a significantly growing trend of studies (most of which were published in 2019) conducted on tourism experience in recent years, which is expected to continue to grow in the future. On the other hand, hospitality and leisure, management, and environmental studies were found as the highly researched areas, with most articles being published on tourism experience. Moreover, social media, trust, user opinions, and competitiveness are among the emerging research areas in the relevant literature. In this regard, health tourism, culinary tourism, social experience, shared value creation, authenticity, cultural experience, destination experience, backpackers, information technology, cultural differences, cultural heritage, students’ experiences, sustainable management, and transportation are among the main topics addressed in the literature. On the other hand, the analysis of the authors' co-authorship network revealed that thirty-five research groups are currently working in this field worldwide, with the Hong Kong Polytechnic University exerting the highest influence on the international collaboration network. Manuscript profile
      • Open Access Article

        3 - Designing a Strategic Model of the Antecedents of Customer’s Experience in the Tourism Industry
        soghra taghipour Samad Aali Alireza  Bafandeh Zendeh Hakimeh  Niki
        This study sought to identify the antecedents of customers’ experience in the tourism industry using a mixed-method approach. To this end, first, 246 domestic and foreign relevant articles published from 2010 to 2020 were collected in the qualitative phase using the met More
        This study sought to identify the antecedents of customers’ experience in the tourism industry using a mixed-method approach. To this end, first, 246 domestic and foreign relevant articles published from 2010 to 2020 were collected in the qualitative phase using the meta-synthesis method, out of which 52 articles were selected and analyzed via the content analysis method. Then, a questionnaire was developed based on the results of the content analysis conducted on the articles mentioned, applying the opinions of 10 experts and specialists in marketing and tourism. The researcher-developed questionnaire was then administered to 440 Iranian tourists who had traveled to Turkey, Malaysia, Azerbaijan, and UAE over the last five years (2016-2021). On the other hand, each construct of the proposed model was examined in terms of mono-dimensionality through a separate measurement model using Kline's method (2005) to ensure that the factor loading of the indicators and the correlation coefficient between factors do not exceed 0.5 and 0.85, respectively. Then, the reliability and validity of the constructs together with the construct validity, convergent validity, and divergent validity were measured, and Cronbach's alpha, Composite Reliability (CR), and Average Variance Extracted (AVE) were calculated. Finally, the model concerning the tourist experience antecedents was developed. According to the results of the study, a model comprising of four main components, including tourist management, tourism destinations’ management, tourism resource management, and tourism product management were developed based on the antecedents of the tourist experience using a mixed method approach (which is one of the innovations of the study). Manuscript profile